Maybe you need one thing fixed. Maybe you need someone consistently inside the business keeping things moving. Or maybe you know the way you’re operating now simply isn’t going to work for where you’re headed.
Operations support that meets your business where it is.
I don't just tell you what needs to change. I help make it happen.
Operations Haus sits in the space between high-level operations strategy and the actual work it takes to execute it. I can step back and see the bigger picture, build the plan, and then get into the details with you to make sure it works in real life.
That might mean restructuring a client workflow, building out your CRM, creating a better process for your team, managing the day-to-day backend, or taking ownership of a project that has been sitting on your list for six months.
The plan matters. So does actually getting it done.
WHAT I BRING TO YOUR BUSINESS
YOU KNOW WHAT NEEDS TO HAPPEN. IT JUST ISN'T HAPPENING.
YOUR BUSINESS HAS OUTGROWN THE WAY YOU'VE BEEN RUNNING IT
EVERYTHING STILL COMES
BACK TO YOU
You’re ready for support if you...
Ways to Work Together
Whatever level of support your business needs right now, there's a place to start.
Maybe you need to figure out what isn't working. Maybe you already know exactly what needs done and just don't have the capacity to do it. Or maybe you've reached the point where you need someone consistently inside the business helping you keep it all moving.
You don't have to know which one you need before you reach out. That's what the Intro Call is for.
investement $299
- Pre-session operations intake
- 60–75 minute Strategy Session
- Systems + workflow review
- Prioritized recommendations
- Custom action plan
- 30 days of follow-up support
What’s included:
You know something needs to change. You just don't know what to fix first.
Your business has outgrown the way you've been running it, and trying to solve everything at once isn't getting you anywhere. We'll look at what's actually happening, identify the gaps, and map out what needs to happen next.
Strategy Session
Starting at $400/month
investement
What’s included:
You don't need another strategy. You need things off your plate.
The recurring backend work is eating up time you shouldn't be spending on it. Hand off the day-to-day admin so it gets done consistently without you keeping track of every detail.
- Inbox + scheduling
- Client communication + follow-up
- Administrative support
- Documents + file organization
- Podcast/content publishing
- Recurring backend tasks
Virtual Assistant Support
Starting at $450/month
VIP DAY Build Starting at $1,200
investement
- CRM builds, setup + cleanup
- Automations + integrations
- Workflow builds + implementation
- Client onboarding/offboarding systems
- Platform setup + migrations
- SOPs + process documentation
- Backend organization
- Other defined operational projects
What’s included:
You don’t need ongoing support. You need someone who can step into a specific project, figure out the moving pieces, and take it through execution. Whether it’s a CRM build, a workflow that needs cleaned up, or a backend project that keeps getting pushed to the bottom of the list, we define the outcome and I take it from there.
This is focused, done-for-you support with a clear scope and finish line.
Targeted Project Exectuion
Starting at $1,200/month
Higher-level support available based on scope.
investement
- Client + admin operations
- System builds
- CRM + systems management
- Workflows + automations
- Project coordination
- SOPs + documentation
- Team communication + follow-through
- Operational planning
- Ongoing problem-solving + execution
What’s included:
You're tired of being the person holding all the pieces together.
You need more than task support. You need someone inside the business who can manage what's moving, improve what's not working, and take ownership without waiting for you to assign every next step.
Operations Support
Not sure what you need? Good. You don’t have to.
Maybe you know something isn’t working. Maybe you just know you can’t keep doing all of it yourself. Either way, you don’t need to diagnose your own business before reaching out.
Bring me the messy version. We’ll figure out the right support from there.
"I was drowning in the operational side of running our club. Registration, tournament logistics, emails, scheduling, it all lived in my head. She stepped in, built automations, organized our processes, streamlined registration, and completely transformed how we operate.
The amount she took off my plate is honestly hard to put into words. I was finally able to focus on coaching, growing the club, and serving our athletes instead of constantly putting out fires. She thinks three steps ahead and somehow always has a solution before I even know there's a problem."
Sports Club Owner
Jessica
"Before Kelby, every process in my business lived inside my head. She took the time to understand how I worked, then built and put into place programs to make everything run more smoothly. She doesn't wait to be told what to do; she anticipates needs, improves processes, and makes my business feel lighter. Having someone I can completely trust with the backend has been invaluable. She brings a level of organization, professionalism, and ownership that's incredibly rare."
Financial Firm
Craig
"The biggest difference with Kelby isn't what she does. It's how she works. She's proactive, organized, dependable, and always thinking several steps ahead. Instead of waiting for direction, she finds opportunities to improve processes, create clarity, and make things easier for both our team and our clients. She quickly became an invaluable part of our business, and I genuinely can't imagine running things without her."
Marketing Agency Owner
Mandi
"One of my favorite things about working with Kelby is that I never have to over explain anything. I can hand her an idea, a voice memo, or a messy task and somehow it comes back organized, polished, and finished.
She handled my podcast editing and backend tasks with so much care and consistency that it felt like she'd been part of my business forever. She's proactive, dependable, and incredibly easy to work with. Having someone I could completely trust was invaluable."
Coach
Bridget
Words from those who were in your shoes
Better operations, more ownership, and fewer things that depend on you to keep moving.
03 | YOU LET GO
Strategy, building, implementation, ongoing support, or a mix of it all. Once we know the direction, we move.
02 | WE GET TO WORK
We’ll talk about your business, where you need support, and make sure we’re a good fit.
01 | INTRO CALL
A look at the process
Frequently Asked Questions
What does Operations Haus actually help with?
Operations Haus provides hands-on operations support for service-based businesses, including client and admin operations, virtual assistant support, CRM and systems implementation, workflows, automations, project execution, and ongoing backend management. The level of support depends on what your business actually needs, from one focused project to someone consistently inside the business with you.
What’s the difference between Virtual Assistant Support and Ongoing Operations Support?
Virtual Assistant Support is best when you know what needs to be done and want reliable help with recurring admin and backend tasks. Ongoing Operations Support goes further. I’m helping manage the moving pieces, improve processes, solve problems, and think ahead with you instead of waiting for a task list.
Can I hire you for one project without ongoing support?
Absolutely. Targeted Project Execution is specifically for this. If you need a CRM built, a new system implemented, an automation set up, a workflow fixed, an onboarding process created, or another defined backend project handled, we can scope the project without committing to monthly support.
What’s the difference between an Intro Call and a Strategy Session?
The Intro Call is free and simply gives us a chance to talk about your business, what you need support with, and whether we’re a good fit. The $299 Strategy Session is where we dig into your operations, identify what isn’t working, and build a clear plan for what needs to happen next.
Will I need to replace all of my current systems?
No, I’m not interested in adding tools or rebuilding your backend just for the sake of it. We look at what’s working, what isn’t, and what will actually make the business easier to run. Sometimes that means implementing a new system. Sometimes it means making what you already have work better.
What types of businesses do you work with, and where are you located?
Operations Haus works with growing service-based businesses across industries including wellness and healthcare, real estate, agencies, coaching and consulting, fitness, creative services, trades, and other client-based businesses. I’m based in Northern Colorado and provide virtual operations support to businesses throughout the United States.
