Terms & Conditions
Last Updated: September 23, 2026
These Terms & Conditions (“Terms”) govern your use of the Operations Haus website and any services, resources, bookings, or purchases made available through it.
Operations Haus is operated by KP Ventures LLC doing business as Operations Haus (“Operations Haus,” “we,” “us,” or “our”).
By accessing this website, submitting information, purchasing a service, or booking a paid service through the website, you agree to these Terms.
1. WEBSITE USE
This website provides information about Operations Haus and its services, which may include operations strategy, virtual assistant support, targeted project execution, systems implementation, backend operations, and ongoing operations support.
You agree to use this website only for lawful purposes and not in a manner that interferes with the website, its security, or another person's use of it.
2. SERVICES
Information on this website is provided for general informational and marketing purposes.
Services, availability, scope, deliverables, timelines, and pricing may change.
Except for services specifically offered for direct purchase, submitting an inquiry or booking an Intro Call does not create a client relationship or guarantee that Operations Haus will accept an engagement.
Ongoing Operations Support, Virtual Assistant Support, Targeted Project Execution, VIP Days, and other custom engagements may require a separate service agreement, proposal, scope of work, and payment terms.
If a separate signed client agreement conflicts with these website Terms regarding the client engagement, the signed agreement will control for that engagement.
3. FREE INTRO CALLS
Intro Calls are intended to determine whether Operations Haus and the prospective client may be a good fit and what type of support may be appropriate.
An Intro Call is not an operations audit, consulting engagement, or Strategy Session and does not include detailed business strategy, systems planning, or implementation.
Booking an Intro Call does not guarantee availability or acceptance as a client.
4. OPERATIONS STRATEGY SESSIONS
Operations Strategy Sessions are currently offered as a paid service at the price displayed at checkout, currently $299, unless otherwise stated.
A Strategy Session may include:
Pre-session intake
A private strategy session of approximately 60–75 minutes
Discussion and review of relevant business operations, systems, or workflows
Recommendations and priorities
A personalized action plan
Up to 30 days of follow-up support as described at the time of purchase
Specific inclusions may be updated and will be described on the applicable booking or sales page.
Follow-Up Support
Thirty-day follow-up support is intended for reasonable questions and clarification related to the topics and recommendations covered during the Strategy Session.
It does not include implementation, unlimited consulting, additional strategy sessions, extensive document review, new projects, or ongoing operations support unless otherwise agreed in writing.
5. STRATEGY SESSION INTAKE
Clients may be required to complete an intake questionnaire before a Strategy Session.
Unless otherwise stated, completed intake information should be submitted at least 48 hours before the scheduled session to allow adequate preparation.
If required information is not submitted on time, Operations Haus may limit the amount of advance review possible or require the session to be rescheduled.
6. PAYMENT
Payment terms vary by service.
Services offered for direct online purchase generally require payment at the time of booking unless otherwise stated.
Custom projects, Virtual Assistant Support, VIP Days, and Ongoing Operations Support may be invoiced separately and governed by an individual service agreement.
You agree to provide accurate billing and payment information and authorize applicable charges associated with your purchase.
7. CANCELLATIONS AND RESCHEDULING
For paid Strategy Sessions, requests to reschedule should be submitted at least [48] hours before the scheduled appointment.
Sessions cancelled with less than [48] hours' notice or missed without notice may be considered forfeited and may not be eligible for a refund or rescheduling.
Operations Haus understands that real life happens and may make exceptions at its discretion.
If Operations Haus needs to reschedule a session, reasonable efforts will be made to provide an alternative appointment.
8. REFUNDS
Unless otherwise stated at checkout or in a separate agreement, payments for up front services and work already performed are non-refundable.
For Strategy Sessions, refunds for cancellations made before the applicable cancellation deadline may be handled according to the cancellation policy displayed at booking.
If a service includes substantial preparation before the scheduled delivery date, Operations Haus may retain payment reasonably attributable to work already completed where permitted by applicable law.
Nothing in these Terms limits any rights that cannot legally be waived.
9. RESULTS DISCLAIMER
Operations Haus provides operations strategy, implementation, administrative support, systems support, and related business services.
We do not guarantee specific financial, revenue, growth, productivity, client acquisition, or other business results.
Your results depend on numerous factors outside Operations Haus's control, including your decisions, implementation, team, market, business model, and circumstances.
10. PROFESSIONAL ADVICE DISCLAIMER
Information provided through this website or Operations Haus services is related to business operations and is not legal, tax, accounting, financial, medical, or other regulated professional advice.
You are responsible for consulting appropriately qualified professionals when your business requires advice in those areas.
11. CLIENT RESPONSIBILITY
You remain responsible for decisions regarding your business.
Operations Haus may provide recommendations, systems, processes, workflows, implementation, and operational support, but you are responsible for reviewing and approving business decisions where appropriate and for providing accurate information and timely access necessary to perform agreed services.
12. THIRD-PARTY SOFTWARE AND PLATFORMS
Operations Haus may recommend, configure, implement, or work within third-party platforms such as CRMs, scheduling software, automation platforms, project-management tools, email platforms, accounting systems, and other business software.
Operations Haus does not own or control these platforms and cannot guarantee their availability, performance, security, pricing, features, or continued operation.
Clients are responsible for reviewing and agreeing to third-party terms and fees.
13. INTELLECTUAL PROPERTY
Unless otherwise stated, website content created by Operations Haus, including text, graphics, branding, frameworks, downloads, resources, templates, and other original materials, is owned by or licensed to Operations Haus and protected by applicable intellectual property laws.
You may not reproduce, distribute, sell, publish, modify, or commercially exploit Operations Haus website content without prior written permission.
Materials specifically created for a client may be subject to different ownership or licensing provisions contained in that client's service agreement.
14. FREE RESOURCES AND DOWNLOADS
Any free guides, checklists, templates, downloads, or other resources provided by Operations Haus are for the recipient's personal or internal business use unless otherwise stated.
They may not be resold, redistributed, copied for commercial use, or represented as your own work.
15. TESTIMONIALS AND EXAMPLES
Testimonials, examples, case studies, or descriptions of client experiences represent individual experiences and are not guarantees that another client will achieve identical results.
16. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Operations Haus and its owners, employees, contractors, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of this website or services.
Any additional limitations applicable to paid client services may be stated in the applicable service agreement.
Nothing in these Terms excludes liability that cannot legally be excluded or limited.
17. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Operations Haus and its owners, employees, contractors, and representatives from claims, damages, liabilities, or expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another person's rights.
18. GOVERNING LAW
These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Any venue or dispute-resolution provisions contained in a separate signed client agreement will govern disputes arising from that client engagement.
19. CHANGES TO THESE TERMS
Operations Haus may update these Terms periodically.
Changes will be posted on this page and reflected by the “Last Updated” date above.
Continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.
20. CONTACT
Questions regarding these Terms may be directed to:
Operations Haus
Legal Business Name: KP Ventures LLC
Email: [email protected]
Colorado, United States
